This privacy policy (“Policy”) relates to the manner ELIXIRPRINTS (“we”, “us”, “our”) uses, handles, and processes the data that you provide us when using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.
We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to understand the manner in which your data is handled by us. ELIXIRPRINTS may update this Policy periodically, and we request you to check this page for the latest version of the Policy to stay informed.
What data is being collected
We may collect the following information from you:
- Name
- Contact information including address, phone number, and email address
- Demographic information, preferences, or interests
- Personal Data or other information relevant/required for providing goods or services to you
The meaning of Personal Data will be as defined under relevant Indian laws.
Note: In accordance with applicable Indian laws, we do not store any credit card, debit card, or similar payment card data.
All data or information collected from you is handled strictly as per applicable laws and guidelines.
What we do with the data we gather
We require this data to provide you with the goods or services offered by us, including but not limited to the following purposes:
- Internal record keeping
- Improving our products or services
- Providing updates regarding our products, services, or special offers
- Communicating important information to you
- Internal training and quality assurance purposes
Who do we share your data with?
We may share your information or data with:
- Third parties including service providers to facilitate goods or services, carry out requests, respond to queries, fulfil orders, or for operational and business reasons
- Our group or affiliated companies (to the extent relevant)
- Our auditors or advisors as required for performing their services
- Governmental bodies, regulatory authorities, or law enforcement authorities to comply with legal obligations or regulatory requirements
How we use cookies
We use “cookies” to collect information and better understand customer behaviour. You may instruct your browser to refuse all cookies or notify you when a cookie is being sent. However, if you disable cookies, you may not be able to access our goods or services fully.
We do not control third-party cookie usage. Third-party service providers have their own privacy policies regarding how they use such information.
Your rights relating to your data
Right to Review – You may review the data provided by you and request corrections or amendments (to the extent feasible, as determined by us). We are not responsible for the authenticity of the data submitted by you.
Withdrawal of Consent – You may choose not to provide your data at any time while availing our goods or services, or withdraw your consent previously given by emailing us at support@elixirprints.com.
If you choose not to provide or withdraw your consent, we may be unable to offer certain goods or services.
These rights are subject to compliance with applicable laws.
How long will we retain your information or data?
We may retain your information or data:
- For as long as we are providing goods or services to you; and
- As permitted under applicable law, even after the business relationship is terminated
All retained data will be processed in accordance with applicable laws and this Policy.
Data Security
We use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.
Queries / Grievance Officer
For any queries, questions, or grievances regarding this Policy, please contact us using the contact information provided on this website or reach us at:
Email: support@elixirprints.com