Thank you for choosing ELIXIRPRINTS. Our goal is to provide a smooth, reliable, and transparent shipping experience for all our customers. Please review our shipping policy below:
Processing Time
Due to the customized and made-to-order nature of our products, production begins only after an order is placed.
Orders are typically processed within 2–3 business days from the date of purchase.
However, processing times may vary depending on:
- The complexity of the design
- Product type
- Availability of materials
- Bulk order quantities
Delivery Time
Delivery timelines may vary based on your location and external factors.
Please note that delays may occur due to:
- Weather conditions
- Logistic partner delays
- Local restrictions
- Natural disruptions
- Customs clearance (for international orders)
We appreciate your patience and understanding in such cases.
Tracking Information
Once your order is dispatched, a tracking number will be emailed to you.
You can use this tracking ID to monitor the movement and estimated delivery of your order.
International Shipping
We offer international shipping to select countries.
Customs duties, import taxes, or additional country-specific charges (if any) must be paid by the customer and are not included in our product or shipping prices.
Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete.
ELIXIRPRINTS is not responsible for delays, lost packages, or failed deliveries resulting from:
- Incorrect addresses
- Incomplete information
- Wrong contact details
Any re-shipment charges (if applicable) will be the customer’s responsibility.
Shipping Damage
If your order arrives damaged, defective, or incorrect, please contact us immediately.
We will work with our delivery partner to evaluate the issue and provide an appropriate resolution — which may include a replacement or other corrective action.
Shipping Policy Changes
ELIXIRPRINTS reserves the right to modify or update this Shipping Policy at any time without prior notice.
The latest version will always be available on our website.
Contact Us
For any questions or concerns regarding shipping, feel free to reach us at:
📧 support@elixirprints.com
📞 +91-7977102868
🏢 Garage No. 2, Ground Floor, 363 B, Shiv Krupa, Chandawarkar Cross Road, Matunga East, Mumbai - 400019